Privacy Policy of bt77

1 Information We Collect

When you register for and use bt77, we collect certain categories of personal information necessary to operate our services, verify your identity, and comply with applicable regulations. The categories of information we collect include:

• Identity information: your full name, date of birth, username, and a copy of your government-issued identification document (National ID or passport).
• Contact information: email address, mobile phone number, and residential city or division (e.g. Dhaka, Chittagong, Sylhet).
• Financial information: transaction history, deposit and withdrawal records associated with bKash, Nagad, Rocket, Upay, and bank transfer methods. We do not store your full bKash or Nagad PIN or full card numbers.
• Technical information: IP address, device type, operating system, browser type, and session data collected automatically when you visit or use the platform.
• Gameplay and behavioral data: game history, betting activity, session durations, and responsible-gaming preferences you configure in your account settings.

All information is collected directly from you at registration or during account use, or automatically by our technical systems when you interact with the bt77 platform.

2 How We Use Your Information

bt77 uses the personal data we collect solely for legitimate operational and regulatory purposes. Specifically, your information is used to:

• Create and manage your bt77 account, authenticate your identity during login, and maintain account security.
• Process deposits and withdrawals securely, including reconciling transactions processed through bKash, Nagad, and other payment partners operating in Bangladesh.
• Deliver customer support in English and Bangla, investigate complaints, and resolve disputes in a fair and timely manner.
• Send transactional communications such as deposit confirmations, withdrawal notifications, bonus credits, and account security alerts.
• Monitor gameplay for responsible-gaming purposes, including detecting patterns that may indicate problem gambling, and enforcing self-exclusion or deposit limits you have set.

3 Cookies and Tracking Technologies

bt77 uses cookies and similar tracking technologies to recognize your browser or device, remember your preferences, analyze platform usage, and ensure the security of your session. Cookies are small text files stored on your device. We use strictly necessary cookies to operate the platform, functional cookies to remember settings such as your preferred language, and analytics cookies to understand how users navigate bt77 so we can improve the experience.

You may configure your browser to refuse all cookies or to alert you when cookies are being sent. However, disabling certain cookies may limit your ability to use some features of the bt77 platform. Continued use of bt77 after being presented with a cookie notice constitutes your acceptance of our cookie use.

4 Sharing of Your Information

bt77 does not sell, rent, or trade your personal information to any third party for commercial gain. We may share information only in the following limited and controlled circumstances:

• Service providers and technology partners who operate under strict data processing agreements with bt77, including payment processors (bKash, Nagad, Rocket) and platform security vendors. These partners access only the minimum data necessary to perform their functions.
• Regulatory and law enforcement authorities where we are required by applicable law or court order to disclose your information. bt77 will notify you of such a request to the extent permitted by law.
• Business successors in the event of a merger, acquisition, or restructuring, provided the acquiring party agrees to honor this Privacy Policy and treat your data with the same level of protection.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data protection principles. We do not allow third-party partners to use your data for their own independent purposes.

5 Data Security

bt77 employs industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or destruction. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, two-factor authentication options for user accounts, role-based access controls for our operational staff, and continuous security monitoring and intrusion detection.

While we take all reasonable steps to protect your information, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, bt77 will notify affected users promptly and take all appropriate remedial actions.

6 Your Rights Over Your Personal Data

As a bt77 user, you hold meaningful rights over the personal data we process. These rights include:

• Right of access: you may request a copy of all personal data bt77 holds about you, free of charge, within a reasonable timeframe.
• Right of rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• Right of erasure: in certain circumstances you may request that bt77 delete your personal data. Note that we may be required to retain certain records for regulatory compliance, fraud prevention, or dispute resolution.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all legitimate requests within 30 days. Identity verification may be required before we process your request.

7 Payment Information and Financial Data

All financial transactions on bt77 are processed through trusted payment partners operating in Bangladesh, including bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, the relevant payment provider handles the transaction directly. bt77 receives only a confirmation of the transaction outcome and a masked reference number — we do not receive or store your full mobile banking PIN, wallet credentials, or full card numbers.

Transaction records are retained for the periods required by applicable financial regulations and are used solely for account reconciliation, dispute resolution, and compliance auditing. They are never used for profiling or marketed to third parties.

8 Data Retention

bt77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. Account data is retained for the duration of your active account and for a period of up to 5 years following account closure, in accordance with standard financial record-keeping requirements. After this period, data is securely anonymised or deleted. You may request early deletion of your data subject to the conditions described in Section 6 above.

9 Children's Privacy and Age Restriction

bt77 is strictly an adult platform. You must be 21 years of age or older to register for and use bt77. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data of a person under 21 has been collected, we will take immediate steps to delete that data and close the associated account. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gambling services.

10 Changes to This Privacy Policy

bt77 reserves the right to update or modify this Privacy Policy at anytime to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes to this policy, we will notify registered users by email or via a prominent notice on the bt77 platform at least 7 days before the changes take effect.

Your continued use of bt77 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of how we protect your information.

11 Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bt77 holds about you, please contact our dedicated privacy support team. We are committed to addressing your enquiries fairly, promptly, and in accordance with applicable data protection principles.

Email us at: [email protected] — Response time is typically within 24 hours (Bangladesh Standard Time, UTC+6). Our support staff can assist in both English and Bangla.